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All animals seen at our clinic are treated with compassion and tenderness. We endeavour to make every visit to the vet as pleasant and stress free as possible. Our services include:
Consulting:
This is a private consultation that consists of a one on one discussion with the vet of your choice about the health and behavioural concerns of your pet. This goes for a minimum of twenty minutes and during this time your pet will have a thorough check up.
Vaccinations:
These ar e designed as a preventative measure against various illnesses and/or diseases that your pet may be susceptible to. Your puppy or kitten will require three initial needles for vaccination. After the initial course they only require one a year thereafter. This applies for both your cat and dog and is highly recommended.
Your pet will receive a full health check with their vaccination and a 20 minute consultation.
Pet grooming:
We offer grooming services for both dogs and cats. Iona ensures that your pet feels safe and relaxed. She takes the time that is needed for the individual and has gained the trust of her regulars so much so that they sit happily and unrestrained while she works. Grooming is Currently available on Mondays and Wednesdays. During those cooler periods where you may not wish to do a full clip on your little pooches, we recommend a winter maintenance clip which is basically a tidy up. Iona trims the face, feet, belly and bottom so that the can stay neat and tidy without feeling the cold.
  
Desexing your Pet:
De-sexing prevents unwanted pregnancies which adds to our already severely overcrowded animal shelters. It also prevents behavioural problems and reproductive medical issues later in life. It’s a simple, quick and minimally painful procedure carried out routinely in the clinics surgical suite. During desexing, your pet will receive the best care as we treat them as our own. We only use the best when it comes to our patients and this includes; human grade anaesthetic agents, anaesthetic monitoring equipment, heated surgical tables and heated bedding on recovery. So what is included in our desexings?
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A Health check before their anaesthetic
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Pain relief included in their sedation prior to surgery
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24-36 hour pain relief injection on recovery
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An extra 3 days worth of pain relief to go home with
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Two free rechecks post surgery- one at 3 days and 10 days post surgery
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Intradermal suturing (to give the best healing and prevent irritation)
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A small bandage over the surgical site to prevent licking and keep the site clean
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A mandatory tattoo in the left ear
Extras we recommend whilst getting your pet desexed:
Our pre ga package includes a blood test and intravenous fluids. As best practice, we recommend a blood test for all patient undergoing any procedure regardless of age. This allows us to detect any abnormalities that may interfere with their anaesthetic, in which further treatment or monitoring may be required. When we do a blood test we are checking to see that the main organs that will be affect by the anaesthetic agents are functioning 100%, these organs are the kidneys and liver. The kidneys and liver store the anaesthetic agents whilst the petis having their procedure, if they are already compromised, than we can cause further damage to these organs by keeping them under anaesthetic. We can also detect signs of infection, worm infestations and other signs of change.
We also highly recommend intravenus fluids to all patients undergoing any procedure. It is the most important thing you can do in making sure your pet will have a smooth and safe anaesthetic. We place an intravenous catheter into the cephalic vein on your pets fore leg, this gives us quick access to the vein and allows us to deliver fluids to the body. Intravenous fluids play a very important role as they support the main organs such as the heart, kidneys and liver. When your pet undergoes an anaesthetic regardless of time, they drop their blood pressure, this can be dangerous if it gets to low. Allowing your pet to have fluids it ensures that the blood pressure is maintained at a safe and stable rate, giving your pet a smooth anaesthetic and most important a smooth recovery.
Please contact our clinic for further information about the actual procedure and prices.
Heartworm prevention:
Heartworm disease is very prevalent in QLD and we offer many preventative measures for heartworm including tablets, spot ons, chewables and injections. A recent development in heartworm prevention is the SR12 or Proheart yearly injection. It is conveniently given annually and can be used in puppies as young as 12 weeks of age. As with all heartworm preventative medication we will have to complete a heartworm blood test to ensure heartworm isn’t already present. This is only required if your pet has not previously been on heartworm prevention or has lapsed for more then 3 months and is over 12 weeks of age.
Dentistry:
Our Veterinarians provide a complete dental and oral hygiene service. Our new dental machine looks just like the one your dentist uses on humans meaning your mate will have nice shiny pearly whites in no time. Once your pets clean is complete they will go home with a dental care kit packed with information and a toothbrush kit or mouth wash. Our highly trained nurses will spend a little time with you and your pet to assist and demonstrate how to keep those teeth in top shape. Good dental care will save you money and your pal a lot of pain.
Our vets grade each patient on the stage of their dental disease to help you understand the severity of their condition. We grade on 5 levels, 0 being good condition with no dental disease present and up to 4 which requires several dental extractions. We have also graded our prices to suit the severity of the dental disease as we understand a grade 1 dental scale and polish will not take as long as a grade 4 dental. This allows you to correct early stages of dental disease at minimal cost.
We cannot give quotes for dentals over the phone as it will depend on your pets dental grade and other factors. Please contact the clinic for an appointment so we can do a dental check and give you a more appropriate quote.
In house pathology/Blood testing facilities:
Normal function of blood in the body is essential for your pet’s health and blood testing is used to detect a large number of complications that the body may be hiding. We have available to us, the facilities to do our own blood testing which makes diagnosing your pet faster so treatment can begin sooner, if required. We also encourage our customers to utilise our pre-anaesthetic blood testing facilities. As part of this screen we test for kidney, liver, red and white blood cell disease which may affect your pet’s anaesthetic. These organs are most affected by anaesthetic agents. This is done prior to placing your animal under anaesthetic and greatly reduces the anaesthetic risk that may occur during a procedure.
We also recommend yearly blood testing of all patients over 7 years of age to help diagnose diseases early and prevent serious illness later.
Intravenous fluids:
Fluids are given directly into the vein. These fluids are given for a number of reasons. Obviously if your pet is unwell, fluids will aid in re hydrating your pet and allow medications to be given directly into the blood stream.
When patients are under anaesthesia, fluids are important for supporting vital organs such as heart, kidney and liver, maintaining normal blood volume and pressure and assisting in a faster, fresher recovery. Although modern anaesthetics are extremely safe there is still some affects on organs, especially when patients are old, sick or have underlying problems that may not be obvious from the outside. Fluids can prevent and reverse many possible anaesthetic complications. Fluids are routine in human procedures and we strongly encourage all patients undergoing surgical procedures to have fluids.
Soft Tissue surgery:
This involves the removal of any cancerous lumps or fatty tissue build ups and the repair of wounds, lacerations and abscesses.
Free pet slimmers program:
We offer our clients a FREE and fantastic programme to assist you to shed some unwanted weight from your companion. This is provided by one of our full time nurses, Iona Bok. She bases this programme on Royal Canin’s obesity food and offers you great advice and support through the weight loss process.
Geriatric Wellness:
Just as we get older and gain health complications, so do our pets. We like to schedule routine checkups every 6 months with your elderly pets so we can advise you of their life stage and any advances to your pets conditions. There are many illnesses that can inflict your pet when they get older some of which may not show any symptoms until well advanced, and our mission is to minimise any suffering for a comfortable old age.
Dog training:
Our Veterinary clinic offers dog training for puppies. The instructor is a Full time Dog trainer and behaviourist, Danni Sheppid. She works based on the principles of positive reinforcement and good human-to-dog relationships. Training for your dog offers you the opportunity to boast a well mannered pet and is also fun and stimulating for both.
Puppy: This is a 4 week course for puppies aged between 8-16 weeks that focuses on education, guidance and basic commands.
We can also recommend training for adult dogs with Dog Tech Trainer Danni.
Basic Training: This an 8 week course for dogs who are 4 months of age and over. Again, this focuses on education, basic commandments plus basic agility.
Advanced: This is a 4 week course that your dog is eligible for after the successful completion of Basic Training. Basic commandments are expanded to a more advanced level and social games and agility exercises are incorporated like fly ball and scent tracking.
These are great fun for both owner and dog and encourages a positive bond based on mutual trust and understanding. Class sizes are limited so owners get a more personalised and focused training session. All dogs must be vaccinated.
For any particular bevahioural problems we recommend Danni from Dog Tech who can often resolve most problems in a 1-2 hour session with you for a very reasonable price. Contact us for details if you need help with training or behaviour and we will point you to the right person
House Calls/Pet pick up:
We offer house calls by appointment for a small additional charge. We may also be able to pick up or drop off a pet if you have difficulties coming to the clinic. Please contact our friendly staff for more information.
Pet Insurance:
We strongly encourage every pet owner to take out pet insurance. It is inexpensive and may save you thousands of dollars on vet bills.
There is nothing more heartbreaking to the pet owner and the vet then having to euthanase a patient whom with treatment would have made a full recovery. With pet insurance you will never have to choose between costs of veterinary care and your best friends life.
There are a range of plans and complanies offering pet insurance, so we recommend that you do some research and pick a plan that best suits your needs.
Some pet insurance companies that our clients have recommend:
Rscpa pet insurance Pet Plan Pet Secure Merial pet cover
TIP: one tip when researching your pet cover: some plans may change over the years and what you may have been covered for one year may not be the next year, so make sure you ask the company if your plan will stay the same or if they reassess it every year.
Care Credit:
Can't afford your vet bill or something unexpected came up?
Well there is a solution, we also offer a range of payment plans if you have difficulty covering the costs of veterinary bills for your pet. These plans are run with the assistance of GE money. In order to be approved the intital bill must be at least $300 in value otherwise they will not accept an application.
GE care credit offers a 3 month and 6 month interest free plan and we can get you pre approved within 1 hour, so if you need help then come on in and pick up an application form or speak to one of our nurses.
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